There are many reasons a vote may fail, some of the common errors are as follows:
- Fan didn't allow all the app permissions via Facebook or Twitter
- Fan has blocked the Facebook & Twitter application previously
- Fan's browser is not enabled for cookies, therefore the app cannot connect
- Fan's browser is not enabled for pop-ups, therefore the app cannot connect
- Fan is using mobile browser that does not have cookies or pop ups
- Fan's profile is a fake or duplicate account (Cannot create a new profile and use it to vote)
Let us know what the specific error is after making sure all of the reasons listed are not the problem, and we will gladly fix any issues thereafter. Usually, the problem is a privacy setting on Facebook/Twitter.
